- "Company" refers to First Point Digital Co., Ltd.
- "Customer" refers to the individual or entity purchasing goods or services from the Company.
- "Products" refers to hardware, software, systems, and/or services provided by the Company.
2. Quotations and Orders
- All quotations are valid for 30 days from the date of issue unless otherwise stated.
- Orders are considered accepted only when confirmed in writing by the Company.
- Any verbal commitments are not binding unless confirmed in writing.
3. Prices and Payment
- All prices are exclusive of VAT unless stated otherwise.
- Payment terms: Full payment must be made within 30 days after receiving the official Purchase Order (PO).
- The Company reserves the right to suspend delivery or services for overdue accounts.
- Late payments will be subject to a 1.5% monthly interest on the outstanding balance.
4. Delivery and Installation
- Delivery dates are estimates only and may be adjusted due to availability or force majeure.
- The Company will deliver or install the product or service within 7 business days after receiving the official PO and confirmed payment.
- Installation (if applicable) will be conducted by qualified personnel according to the agreed scope.
- Delays caused by the Customer (site not ready, missing information, etc.) may result in rescheduling fees.
5. Warranty and Support
- Hardware warranties are per manufacturer’s policy unless otherwise stated.
- Software/services developed by the Company carry a 3-month limited warranty covering functional bugs only.
- Warranty does not cover misuse, third-party alterations, or force majeure events.
6. Confidentiality
- Both parties agree to keep confidential all technical, commercial, and personal information exchanged during the business relationship.
- This obligation shall survive termination of the agreement.
7. Limitation of Liability
- The Company shall not be liable for any indirect, incidental, or consequential damages, including data loss or business interruption.
- Total liability shall not exceed the total amount paid by the Customer for the relevant order.
8. Intellectual Property
- All intellectual property developed during the project remains the property of the Company unless explicitly transferred by agreement.
9. Cancellation and Returns
- Orders may not be cancelled or amended without written approval.
- Custom-developed software or special-ordered products are non-refundable.
10. Governing Law
- These Terms and Conditions shall be governed by and interpreted in accordance with the laws of Thailand.
- In case of dispute, both parties agree to submit to the jurisdiction of the courts of Bangkok, Thailand.
11. Force Majeure
- The Company is not liable for any delays or failures caused by events beyond its control, including natural disasters, internet outages, or government regulations.
12. Working Hours
- The Company’s standard working hours are Monday to Friday, from 08:30 AM to 05:30 PM, excluding Thai national holidays and official public holidays.
- Support or services requested outside these hours may be subject to additional charges or scheduled upon availability.
13. Entire Agreement
- These terms, along with any quotation or contract, constitute the entire agreement between the parties and supersede all prior discussions.
STANDARD TERMS AND CONDITIONS OF SALE
First Point Digital Co., Ltd.
1. Definitions- "Company" refers to First Point Digital Co., Ltd.
- "Customer" refers to the individual or entity purchasing goods or services from the Company.
- "Products" refers to hardware, software, systems, and/or services provided by the Company.
2. Quotations and Orders
- All quotations are valid for 30 days from the date of issue unless otherwise stated.
- Orders are considered accepted only when confirmed in writing by the Company.
- Any verbal commitments are not binding unless confirmed in writing.
3. Prices and Payment
- All prices are exclusive of VAT unless stated otherwise.
- Payment terms: Full payment must be made within 30 days after receiving the official Purchase Order (PO).
- The Company reserves the right to suspend delivery or services for overdue accounts.
- Late payments will be subject to a 1.5% monthly interest on the outstanding balance.
4. Delivery and Installation
- Delivery dates are estimates only and may be adjusted due to availability or force majeure.
- The Company will deliver or install the product or service within 7 business days after receiving the official PO and confirmed payment.
- Installation (if applicable) will be conducted by qualified personnel according to the agreed scope.
- Delays caused by the Customer (site not ready, missing information, etc.) may result in rescheduling fees.
5. Warranty and Support
- Hardware warranties are per manufacturer’s policy unless otherwise stated.
- Software/services developed by the Company carry a 3-month limited warranty covering functional bugs only.
- Warranty does not cover misuse, third-party alterations, or force majeure events.
6. Confidentiality
- Both parties agree to keep confidential all technical, commercial, and personal information exchanged during the business relationship.
- This obligation shall survive termination of the agreement.
7. Limitation of Liability
- The Company shall not be liable for any indirect, incidental, or consequential damages, including data loss or business interruption.
- Total liability shall not exceed the total amount paid by the Customer for the relevant order.
8. Intellectual Property
- All intellectual property developed during the project remains the property of the Company unless explicitly transferred by agreement.
9. Cancellation and Returns
- Orders may not be cancelled or amended without written approval.
- Custom-developed software or special-ordered products are non-refundable.
10. Governing Law
- These Terms and Conditions shall be governed by and interpreted in accordance with the laws of Thailand.
- In case of dispute, both parties agree to submit to the jurisdiction of the courts of Bangkok, Thailand.
11. Force Majeure
- The Company is not liable for any delays or failures caused by events beyond its control, including natural disasters, internet outages, or government regulations.
12. Working Hours
- The Company’s standard working hours are Monday to Friday, from 08:30 AM to 05:30 PM, excluding Thai national holidays and official public holidays.
- Support or services requested outside these hours may be subject to additional charges or scheduled upon availability.
13. Entire Agreement
- These terms, along with any quotation or contract, constitute the entire agreement between the parties and supersede all prior discussions.