- "Company" refers to First Point Digital Co., Ltd.
- "Customer" refers to the individual or entity purchasing goods or services from the Company.
- "Products" refers to hardware, software, systems, and/or services provided by the Company.
2. Quotations and Orders
- All quotations are valid for 30 days from the date of issue unless otherwise stated.
- Orders are considered accepted only when confirmed in writing by the Company.
- Any verbal commitments are not binding unless confirmed in writing.
3. Prices and Payment
- All prices are exclusive of VAT unless stated otherwise.
- Payment terms: Full payment must be made within 30 days after receiving the official Purchase Order (PO).
- The Company reserves the right to suspend delivery or services for overdue accounts.
- Late payments will be subject to a 1.5% monthly interest on the outstanding balance.
4. Delivery and Installation
- Delivery dates are estimates only and may be adjusted due to availability or force majeure.
- The Company will deliver or install the product or service within 7 business days after receiving the official PO and confirmed payment.
- Installation (if applicable) will be conducted by qualified personnel according to the agreed scope.
- Delays caused by the Customer (site not ready, missing information, etc.) may result in rescheduling fees.
5. Warranty and Support
- Hardware warranties are per manufacturer’s policy unless otherwise stated.
- Software/services developed by the Company carry a 3-month limited warranty covering functional bugs only.
- Warranty does not cover misuse, third-party alterations, or force majeure events.
6. Confidentiality
- Both parties agree to keep confidential all technical, commercial, and personal information exchanged during the business relationship.
- This obligation shall survive termination of the agreement.
7. Limitation of Liability
- The Company shall not be liable for any indirect, incidental, or consequential damages, including data loss or business interruption.
- Total liability shall not exceed the total amount paid by the Customer for the relevant order.
8. Intellectual Property
- All intellectual property developed during the project remains the property of the Company unless explicitly transferred by agreement.
9. Cancellation and Returns
- Orders may not be cancelled or amended without written approval.
- Custom-developed software or special-ordered products are non-refundable.
10. Governing Law
- These Terms and Conditions shall be governed by and interpreted in accordance with the laws of Thailand.
- In case of dispute, both parties agree to submit to the jurisdiction of the courts of Bangkok, Thailand.
11. Force Majeure
- The Company is not liable for any delays or failures caused by events beyond its control, including natural disasters, internet outages, or government regulations.
12. Working Hours
- The Company’s standard working hours are Monday to Friday, from 08:30 AM to 05:30 PM, excluding Thai national holidays and official public holidays.
- Support or services requested outside these hours may be subject to additional charges or scheduled upon availability.
13. Entire Agreement
- These terms, along with any quotation or contract, constitute the entire agreement between the parties and supersede all prior discussions.
ข้อกำหนดและเงื่อนไขมาตรฐานของการขาย
First Point Digital Co., Ltd.
1. Definitions- "Company" refers to First Point Digital Co., Ltd.
- "Customer" refers to the individual or entity purchasing goods or services from the Company.
- "Products" refers to hardware, software, systems, and/or services provided by the Company.
2. Quotations and Orders
- All quotations are valid for 30 days from the date of issue unless otherwise stated.
- Orders are considered accepted only when confirmed in writing by the Company.
- Any verbal commitments are not binding unless confirmed in writing.
3. Prices and Payment
- All prices are exclusive of VAT unless stated otherwise.
- Payment terms: Full payment must be made within 30 days after receiving the official Purchase Order (PO).
- The Company reserves the right to suspend delivery or services for overdue accounts.
- Late payments will be subject to a 1.5% monthly interest on the outstanding balance.
4. Delivery and Installation
- Delivery dates are estimates only and may be adjusted due to availability or force majeure.
- The Company will deliver or install the product or service within 7 business days after receiving the official PO and confirmed payment.
- Installation (if applicable) will be conducted by qualified personnel according to the agreed scope.
- Delays caused by the Customer (site not ready, missing information, etc.) may result in rescheduling fees.
5. Warranty and Support
- Hardware warranties are per manufacturer’s policy unless otherwise stated.
- Software/services developed by the Company carry a 3-month limited warranty covering functional bugs only.
- Warranty does not cover misuse, third-party alterations, or force majeure events.
6. Confidentiality
- Both parties agree to keep confidential all technical, commercial, and personal information exchanged during the business relationship.
- This obligation shall survive termination of the agreement.
7. Limitation of Liability
- The Company shall not be liable for any indirect, incidental, or consequential damages, including data loss or business interruption.
- Total liability shall not exceed the total amount paid by the Customer for the relevant order.
8. Intellectual Property
- All intellectual property developed during the project remains the property of the Company unless explicitly transferred by agreement.
9. Cancellation and Returns
- Orders may not be cancelled or amended without written approval.
- Custom-developed software or special-ordered products are non-refundable.
10. Governing Law
- These Terms and Conditions shall be governed by and interpreted in accordance with the laws of Thailand.
- In case of dispute, both parties agree to submit to the jurisdiction of the courts of Bangkok, Thailand.
11. Force Majeure
- The Company is not liable for any delays or failures caused by events beyond its control, including natural disasters, internet outages, or government regulations.
12. Working Hours
- The Company’s standard working hours are Monday to Friday, from 08:30 AM to 05:30 PM, excluding Thai national holidays and official public holidays.
- Support or services requested outside these hours may be subject to additional charges or scheduled upon availability.
13. Entire Agreement
- These terms, along with any quotation or contract, constitute the entire agreement between the parties and supersede all prior discussions.